Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIG4006 Mapping and Delivery Guide
Facilitate work teams

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIG4006 - Facilitate work teams
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to lead and facilitate work teams. Work involves facilitating and encouraging the work of work teams/groups, and providing leadership to others in establishing and achieving team objectives.It includes participating and providing leadership in team planning, developing team commitment and cooperation, and managing and developing team performance. Work is performed under minimum supervision with general guidance on progress and outcomes. It involves discretion and judgement for self and others in facilitating work teams or groups.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field G – Teamwork
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Participate in team planning
       
Element: Clearly defined team goals, purpose, roles, responsibilities and accountabilities are established in consultation with team, in accordance with organisational goals and objectives
       
Element: Team performance plan is developed in consultation with team, in accordance with organisational business plan, policies and practices
       
Element: Processes to monitor and adjust team performance are developed and agreed to in consultation with team, in accordance with continuous improvement policies
       
Element: Benefits of team diversity membership are articulated by team and included in team plans
       
Element: Develop team commitment and cooperation
       
Element: Open communication processes are used by team to obtain and share information
       
Element: Team is encouraged to show and exploit innovation and initiative
       
Element: Support is provided to team to develop mutual concern and camaraderie
       
Element: Manage and develop team performance
       
Element: Team is supported in making decisions within agreed roles and responsibilities
       
Element: Results achieved by team contribute positively to the organisation business plans
       
Element: Team and individual competencies are monitored regularly to confirm that team is able to achieve goals
       
Element: Mentoring and coaching opportunities are provided to team members to enhance personal and collective knowledge and skills
       
Element: Delegates performance is monitored to confirm they have completed the relevant delegation/assignment
       
Element: Encourage and facilitate the work of teams
       
Element: Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes
       
Element: Individuals and teams are actively encouraged to take individual and joint responsibility for actions
       
Element: Team is supported to identify and resolve problems that impede performance
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Participate in team planning

1.1

Clearly defined team goals, purpose, roles, responsibilities and accountabilities are established in consultation with team, in accordance with organisational goals and objectives

1.2

Team performance plan is developed in consultation with team, in accordance with organisational business plan, policies and practices

1.3

Processes to monitor and adjust team performance are developed and agreed to in consultation with team, in accordance with continuous improvement policies

1.4

Benefits of team diversity membership are articulated by team and included in team plans

2

Develop team commitment and cooperation

2.1

Open communication processes are used by team to obtain and share information

2.2

Team is encouraged to show and exploit innovation and initiative

2.3

Support is provided to team to develop mutual concern and camaraderie

3

Manage and develop team performance

3.1

Team is supported in making decisions within agreed roles and responsibilities

3.2

Results achieved by team contribute positively to the organisation business plans

3.3

Team and individual competencies are monitored regularly to confirm that team is able to achieve goals

3.4

Mentoring and coaching opportunities are provided to team members to enhance personal and collective knowledge and skills

3.5

Delegates performance is monitored to confirm they have completed the relevant delegation/assignment

4

Encourage and facilitate the work of teams

4.1

Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes

4.2

Individuals and teams are actively encouraged to take individual and joint responsibility for actions

4.3

Team is supported to identify and resolve problems that impede performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating and working effectively with others when facilitating the operation of work teams

completing relevant documentation

identifying improvements to services, resource allocation and use

leading and encouraging others

monitoring and prioritising work activities in terms of planned schedule

negotiating and working effectively with others

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, procedures, information and signs

responding appropriately to cultural preferences in the workplace, including modes of behaviour and interactions with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

coaching and mentoring approaches to support team members to share knowledge and skills

mechanisms to encourage team decision making, and to reward and support team achievement

principles, duty of care and obligations within the chain of responsibility in the transport industry

relevant regulatory and code requirements

strategies to implement continuous improvement processes

typical problems that can occur when facilitating work teams, and related appropriate action that can be taken

workplace policies and plans including procedures for training and assessment

workplace protocols and procedures for facilitating work teams.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Participate in team planning

1.1

Clearly defined team goals, purpose, roles, responsibilities and accountabilities are established in consultation with team, in accordance with organisational goals and objectives

1.2

Team performance plan is developed in consultation with team, in accordance with organisational business plan, policies and practices

1.3

Processes to monitor and adjust team performance are developed and agreed to in consultation with team, in accordance with continuous improvement policies

1.4

Benefits of team diversity membership are articulated by team and included in team plans

2

Develop team commitment and cooperation

2.1

Open communication processes are used by team to obtain and share information

2.2

Team is encouraged to show and exploit innovation and initiative

2.3

Support is provided to team to develop mutual concern and camaraderie

3

Manage and develop team performance

3.1

Team is supported in making decisions within agreed roles and responsibilities

3.2

Results achieved by team contribute positively to the organisation business plans

3.3

Team and individual competencies are monitored regularly to confirm that team is able to achieve goals

3.4

Mentoring and coaching opportunities are provided to team members to enhance personal and collective knowledge and skills

3.5

Delegates performance is monitored to confirm they have completed the relevant delegation/assignment

4

Encourage and facilitate the work of teams

4.1

Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes

4.2

Individuals and teams are actively encouraged to take individual and joint responsibility for actions

4.3

Team is supported to identify and resolve problems that impede performance

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIG4006 - Facilitate work teams
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIG4006 - Facilitate work teams

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: